Occam’s Razor: The simplest solution is always the best

Occam’s Razor: The simplest solution is always the best

Always ask ” Is that necessary to add into it ? ”

” Simple is the best ” —- >> Anthony

Now that we appreciate the need for simplicity in designs better, let’s see another great concept. You may have heard of Occam’s Razor; did you know that you can apply it to web design? When you’ve got it in your “toolbox”, you’ll have an edge in the marketplace.

Occam’s Razor, put simply, states: “the simplest solution is almost always the best.” It’s a problem-solving principle arguing that simplicity is better than complexity. Named after 14th-century logician and theologian William of Ockham, this theory has been helping many great thinkers for centuries. Many industries swear by it.

How to Use in Design

In design, Occam’s Razor encourages us to eliminate unnecessary elements that would decrease a design’s efficiency. So, when two products or designs have the same function, Occam’s Razor recommends selecting the simpler. Therefore, when evaluating your designs, analyze each element and remove as many as possible, without compromising the overall function. This should ensure that you remain with elements you have minimized as much as possible but which still work perfectly

With the flexibility and power of the web and our design tools, it’s easy to get carried away. Designers can end up making very complicated sites or designs that may have a lot of functionality and information, but are difficult to use, build and maintain. One might think the site can do more, but it actually accomplishes less.

This is commonly an issue where companies feel the need to put everything they possibly could up on the website in the rare case that someone wants the information. In an increasingly competitive market, the pressure is on to get the message “out there”. What companies often ignore is that the overwhelming majority of the users will access about 20% of the content on the site (see the article on the Pareto principle; you’ll find the link at the bottom). Being ruthless about the value that a page or piece of content provides and removing anything unnecessary will make significantly stronger, more effective designs. It may be hard to weed out those unnecessary parts — you may say your business has nounnecessary parts; look harder.

For designers, using Occam’s Razor is all about careful thinking. It easier than you might fear. For instance, an editor-author who has a fiction career, but who also ghostwrites for clients, calls us. She tells us what she wants in her design:

  • Big handwritten font — autograph
  • Her photograph
  • Large-font mission statement
  • Contact information
  • Picture of the ranch where she works
  • Daily writing tip box.

Right away, we see we’ve got much to work into her design. Our author insists on an elaborate, decorative landing page. She loves her ranch and believes other writers will love it, too, so she wants a large photo of it.

We have to decide how to prioritize these elements. So, let’s see what’s necessary:

  • Author’s photograph
  • Signature/autograph—her branding
  • Mission statement.

These three parts embody her service. We want to present a famous author who can help other writers. However, we can move the unnecessary components to other pages using link buttons:

  • Daily writing tips
  • Contact Information
  • Picture of ranch.

We can show the ranch with her contact information, and we can perhaps design a daily writing tip as a pop-up.

The phone goes; our author loves what we’ve done with the design. However, she wants her ranch to feature on the landing page. We say: “We’ll see what we can do.”

Using Occam’s Razor, we see that we can fade the ranch into the background so that the images are there, but don’t distract. We want to cut out “noise”, which would distract/confuse users. So, we remove everything that would have got in the way. Our author friend is an enthusiastic person, but her enthusiasm gets the better of her. She’s scared of writers not contacting her. That’s the problem: she’s trying to push all her goodies onto the landing page, not appreciating that the flood of information will make user’s go: “What?” Instead of showing her good name and service in the best way, she got desperate and tried to squeeze ideas in, making a maze — walls, pictures, text, and spaces sprawling everywhere. Users coming to her site want help; they don’t want to have to work out how she can help them. Worse, it would tell them that this person can’t get ideas across properly. Why should they want her to write for them?

Occam’s Razor cuts down the walls that keep a message from getting through. Also, this rule speaks to the age-old saying that “A design isn’t finished when there is nothing more to add, but when there is nothing left to take away.” Design simplicity is elegant, sophisticated and much more effective than the complex decorative style that is so prevalent on the web these days.

Simplicity shows care, understanding and effort

Author/Copyright holder: 62 Models. Copyright terms and licence: Fair Use 

It’s easy to think that the words “simple” and “easy” might show a lack of sophistication, or that working to produce simple designs means you don’t have to work very much. You might worry that a client will think that it took you 10 minutes to design something that he/she could have made.

Let’s do a reality check. Our author-ghostwriter has noticed the high number of hits her site is getting. She certainly doesn’t think that we’ve been lazy; she knows that we worked magic for her. The proof is in the number of page views — users have found it easy to navigate. Instead of shutting off on the landing page after squinting in confusion, many went on to learn more. The design’s simplicity, showing images and text in the best way (remember the other design principles here, such as the golden ratio), puts them at ease. They have a good user experience; most see her site’s simple, comprehensive design reflecting her skill as a no-nonsense writer who’ll work the same magic for them.

With this in mind, we can pat ourselves on the back for having done it for her. However, let’s look at what we did. We:

Asked how many elements the landing page needed,

including choices or decisions our friend wanted users to make. She wanted them to click on her daily writing tip box so they could see previous days’ tips. We linked this elsewhere.

Asked what she wanted her users to do the most.

She wanted people contacting her for help writing books. So, we highlighted the contact box, but we added one that took users to another page, where they could read all about her services first. This information was far more detailed than the simple description we put on her landing page: “Making manuscripts move into book and movie deals.”

Asked if a user, regardless of background, could get confused/frustrated. Her initial concept was confusing. We imagined approaching the design as ordinary people. Our friend wants to help other writers; well, if an 88 year-old author is looking for someone to clean up his manuscript, he might have had trouble with her design.

In summary, we translated what the writer wanted into a website that was easy to understand and use for the target users. Keeping in mind Occam’s razor, we focused on the key elements and keeping the interface simple.

The Internet is saturated with intricate and exquisitely complex designs. Many flash at us, offering all sorts of benefits, their designers not aware that it’s distracting, commonplace, and cheap-looking, Simplicity is refreshing.

Keeping Accessibility in Mind

Keeping our designs simple means that the websites we build are accessible. Creating a simple layout, with carefully placed images (remember the Rule of Thirds?) and simple, to-the-point, pithy text will keep users on the page.

Author/Copyright holder: Polar Gold. Copyright terms and licence: Fair Use 

What gets them navigating to the call for action, such as the shopping cart depends on how you guide them. Did you:

  • Shave off the unnecessary bits?
  • Tone down anything loud or distracting?
  • Use plain language?
  • Would my 80 year-old neighbor understand what the website is about?
  • Would my grandmother be able to buy what I offer through my site and feel good?

Or, you can always make a “reality check”:

And above all, will my users understand the website’s added value and how it targets their needs and desires?

The Take Away

Occam’s Razor is a problem-solving principle devised in the 14th Century that states that simplicity is better than complexity. It has many applications, running from detective work to deductive reasoning about the cosmos.

We UX designers find that it empowers us to aim past the tendency to over-think our designs. It’s easy to focus on a cool idea, without standing back and asking if it’s essential to what we want to achieve. Occam’s Razor lets us approach and plan a design carefully. Our tendency is to keep adding what seem like great elements, sometimes worrying that if we don’t get all we want in one place, we’ll fail by a) weakening the message, or b) looking lazy.

Think of Apple. Steve Jobs’ philosophy embraced Occam’s Razor. His iPad and iPhone, for example, are the proof: one button on the front of a seamless, self-contained device.

By asking ourselves a few questions about our design and our users’ expectations, and reacting accordingly, shaving off the clutter or moving less important bits to other pages, we’ll serve our users and ourselves best. Remember, your design isn’t ready until you’ve found that you can’t take anything else out. This isn’t like repacking a suitcase to match a weight limit; it’s about deconstructing your design. When you’ve got your piece down to its bare essentials, that economy will pay dividends. By getting in ahead of your user’s eye, you can judge. Their page views and clicks will tell you if you’ve made the right choices.

Okay, so you’ve made it all the way here but you’re thinking: “I live by the principle of the simplest solution is always the best”. Where’s my take away? Now that you have a name for this principle, it is yet another advocacy tool to user with your client, boss, colleague. Whenever they insist about adding more functionalities, more elements, more and more, remind them of the Occam’s Razor.

References & Where to Learn More

Duvall, A. (2015). “Taking the Occam Razor Approach to Design.” Speckyboy Design Magazine. Retrieved from: http://speckyboy.com/2015/05/21/taking-the-occam-razor-approach-to-design/

McConnell, C. (2010). “Occam’s Razor: A Great Principle For Designers.” Web Designer Depot. Retrieved from: http://www.webdesignerdepot.com/2010/07/occams-razor-a-great-principle-for-designers/

Hunt-Barrom (2015?) “Occam’s Razor: More than just a Design Principle.” Clemson Edu. Retrieved from: http://www.clemson.edu/mapcux/classroom/transcripts/occam.pdf

Lant, M. (2010). “Occam’s Razor and the Art of Software Design”. Private Blog. Retrieved from:

Occam’s Razor and the Art of Software Design

The Pareto Principle and Your User Experience Work: https://www.interaction-design.org/literature/arti…

不只人,公司也要「斷捨離」!看企業諮商師運用一個原則,成功拯救衰敗中的老牌企業

撰文者:林耀煜非讀BOOK 2019.01.29  7,088

奧卡姆剃刀定律──學會化繁為簡

日本一家大型日化企業收到顧客的投訴,他購置回來的肥皂只是一個空盒子,裡面並沒有肥皂。為了預防類似的事情再發生,他們斥鉅資研發了一台X光監視器,以監視生產線上每一台出貨的肥皂盒,以防再次出現漏裝肥皂的事件。

另一家小企業也遇到了這種問題,他們採取的方法是,購置一台強力工業電風扇,用風扇去吹每一個從流水線上經過的肥皂盒,沒裝肥皂的空盒子便會被吹下來。廣告

以上2種方法,都能解決漏裝肥皂的問題,但哪一個更好呢?奧卡姆剃刀定律告訴我們,當2種方法都能實現目的時,簡單的那個方法(電風扇吹空盒)更好。

奧卡姆剃刀理論,又稱「奧康的剃刀」,它是由14世紀的英國邏輯學家奧卡姆聖方濟各會的修士威廉所提出。在當時,經院哲學和基督教神學經常為「共相」、「本質」之類的話題而爭論,這讓威廉感覺厭倦,於是他在《箴言書注》中提出了「如無必要,勿增實體。」的觀念(即簡單有效原理),「那些用較少的東西就可以做好的事情,就不要浪費較多東西去完成。」

用現在的話來說,就是我們不要人為地把簡單的事情複雜化,要抓住事情的根本,保持事情的簡單性,解決實質問題,才能更快更高效地把事情處理好,因為很多時候,繁瑣的程序只會讓我們產生更多的煩惱。

奧卡姆剃刀理論還有另一種闡釋:當2種理論或方法可以得出同樣的結果時,簡單的那個更好。奧卡姆剃刀理論可以應用於企業管理、個人生活等各種領域,處理問題時,我們也要儘量以繁為簡,把複雜的問題簡單化。

企業管理:化繁就簡,抓住本質很重要

漾芷公司是一家規模較大、歷史悠久的老牌公司,公司生產的產品曾經在市場上熱銷一時,至今在消費者的口碑中依然很好,但是公司的業績卻出現了下滑趨勢,所以公司的董事們都坐不住了,決定聘用職業經理人嚴徊徹查公司問題,進而對公司進行改革。

經過一段時間的觀察,嚴徊發現,公司內部結構臃腫的情況太嚴重,市場部門的調查研究報告要經過組長、部門經理、副總經理審查,最後才能讓總經理看到並作出決策,而日理萬機的總經理經常在半個月後才會作出相應的指令,等到真正執行起來,又得再走一遍又一遍的程序,待到新產品真的上市,真正的黃金期早已過去。

這樣的問題同樣存在於產品研發部,工程師研發出一個新產品,總是要向上彙報,如果研發部經理或者任何一個關口不認可,那麼改良產品的機會就會徹底喪失。

嚴徊還發現,漾芷公司內也存在著許多老牌公司普遍存在的問題──領導層老化的問題,真正有才華的人忙忙碌碌得不到晉升的機會,而某些管理人員卻悠閒自在地領著高薪厚祿。

在發現這些問題後,嚴徊把自己精簡部門和相關的建議提交上去,如:讓總經理下屬分設研發部、生產部、銷售部、財務部、內勤部等多個職能部門,各部門只有一名上級,其他人可根據年資和業績獲得相應薪水,員工向部門主管直接提交建議,部門主管直接彙報給總經理,各個部門要對各自的業績負責等。

嚴徊大刀闊斧地裁掉許多人,也給了許多有才華的人晉升的機會,如此一來,不但簡化了辦事流程,也明定出各自的分工和責任,使得一年過後,漾芷公司的業績有了大幅提升。

隨著社會的發展,我們的生活愈來愈忙碌,想要得到的東西也愈來愈多,於是在不知不覺間,我們的企業在快速發展的同時,也在被自己製造的各種麻煩所拖累,如:當企業組織不斷膨脹,制度愈來愈繁瑣,檔案愈來愈多,效率卻愈來愈低,員工們在各種複雜的環境下逐漸迷失了自己,每天忙忙碌碌,但真正做的有價值的事情卻沒有幾件,最終導致企業低績效運轉。

有人說,管理之道就是簡化之道,的確,簡化管理作為一種古老而嶄新的管理思維和能力,對於企業發展具有重要意義。

所以,在企業管理中,我們也需要使用奧卡姆剃刀,來剔除那些低效、低價值的累贅,以保持事情的簡單化。

1. 精簡機構

在新型的企業管理中,傳統且嚴格的等級制度已經失去了意義,員工之間更多的是平等的分工合作關係,組織之間的資訊傳遞完全可以通過網路即時實現,公司也完全可以以顧客的需求為導向,迅速做出決策,而員工的積極參與,更可以讓決策更具實戰意義。

2. 關注核心業務

當一家公司業務太多時,難免會顧此失彼,難以獲得高額回報。而當其專注於核心業務時,則可以實現簡潔高效,讓產品在市場上更具競爭力,以最少的代價獲得最多的利潤。傑克• 韋爾奇在擔任通用電氣公司總裁時,就曾作出決策:如果一個產品不能做到本類產品的第1或第2名,那就一律賣掉,並將一個瀰漫著官僚氣息的公司徹底打造成了一個充滿朝氣和生機的企業巨頭。

3. 簡化流程

馬克.吐溫曾經在教堂聽牧師的募捐演講,當他聽到5分鐘的時候,深受感動,於是決定捐出身上所有的錢,牧師講到10分鐘時,他已經有些麻木了,於是決定捐出身上一般的錢,等到牧師結束演講進行募捐時,馬克.吐溫已經被冗長的演講折磨得心情十分糟糕,他不但一分錢也沒有捐,反倒從捐款箱裡拿走了2美元。

所以,若把簡單的事情複雜化,只會讓整個事件變得扭曲,企業管理也是如此,繁冗的流程很容易消磨掉員工的激情,也可能會導致員工在工作中抓不住重點,影響公司上下的決策和行動。

跟麥當勞學「奧卡姆剃刀法則」:只做1件事情,就讓銷售額翻倍

撰文者:黃楸晴管理知識內參 2019.08.19  15,553

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管理知識內參,做你的線上MBA補給。

什麼是「奧卡姆剃刀法則」(Occam’s Razor)

奧卡姆剃刀法則的中心思想是:如果有2種方法都能達成目的、解決問題,選擇比較簡單的方法會更好。廣告

例如,工廠有2條生產線是用來包裝A物品的,現在工廠也要開始包裝B物品。一個方法是將其中一條生產線直接停掉,變成包裝B物品;但這個方法需要廠內人員把A物品的零件都拿下來,再把B物品的零件放上去,造成包裝人員的閒置,浪費工時與產能。

另一個方法是當人員還在包裝A物品時,負責放零件的人員把B物品的零件放上生產線,變成逐步換線。

2個方法都能達成換線的目的,但顯然選擇第2個方法會更省時、更有效率。

「奧卡姆剃刀法則」給管理者的啟示

奧卡姆剃刀法則主張不要把事情複雜化,要抓住問題的根本,才能更有效率地解決問題。換句話說也就是「化繁為簡」。這項原則適用在企業管理、個人生活等各個層面。

「奧卡姆剃刀法則」有哪些實例?

著有《Double Your Business》一書的Lee Duncan,是一名專門幫助企業成長的諮詢顧問。他透過奧卡姆剃刀法則,成功提高一家餐廳的營業額。

原先,他替這家餐廳增長25%的人流量,但餐廳銷售額卻沒有提升。

於是他回過頭問餐廳老闆,若每名顧客的平均消費額提高80元、甚至160元,會有多大的差異?結果他們發現差異非常大,不論是在利潤方面或營業額方面。

Duncan會問這個問題,只因為他一直記得這項基礎公式:利潤=客戶數X客單價(平均交易金額)

在這個餐廳案例裡,雖然餐廳增長了25%的人流量,但總體銷售額卻一直很低,其實問題出在客單價太低。

發現這個問題後,Duncan聯想到關於麥當勞的一件軼事。麥當勞初開業時,規定員工幫消費者點餐時都要問客人一個問題:「你想要加點薯條嗎?」就做這件事情,就讓麥當勞的利潤翻倍。

於是Duncan向餐廳老闆提出簡單的改善建議:

.提供餐前酒
.提供開胃菜(例如義大利餐廳可以提供大蒜麵包;印度料理餐廳可以提供印度薄餅)
.向客人推銷有較高利潤收入的主餐
.賣一些比較有趣、不尋常的利口酒(餐後甜酒)

每名顧客只要買單1、2件額外服務,就可以提高客單價、增加餐廳的銷售額。

人們常常會不小心將問題複雜化,Duncan透過這則餐廳案例,完整詮釋出奧卡姆剃刀法則的優點,他在最明顯的地方尋找解決方案,順利解決銷售額增長的難題。